Shipping Policy
Thank you for visiting and shopping at our online store. The following are the terms and conditions that constitute our shipping policy:
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Order Processing Time
All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
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Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Ordered Amount | Shipping Charge | Delivery Time |
Less than $35.00 | $5.99 | 3-5 business days |
$35.00 or More | Free of Charge | 3-5 business days |
Oversea Order | To be quoted at Checkout | To be advised |
*Delivery delays can occasionally occur due to weather, carrier issues, or other unforeseen circumstances.
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Shipment Confirmation and Order Tracking
You will receive an order confirmation email once we receive your order.
You will then receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
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Customs, Duties and Taxes
Our online store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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Damages
Our online store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
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Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.